Financial Services

Financial Services
Unlocking growth in every relationship. B2B, B2C, or B2B2C, we help you build trusted relationships by understanding the nuances of each of your audiences, optimizing your brand’s value for that audience, and ultimately, driving the value of that audience to your brand.

Featured Offerings

Optimize Brand Value


Craft Distinct Personas


Value Proposition Canvases

Message Mapping & Journeys

 

Going Beyond Demographics

Crafting Distinct Personas

In today’s competitive landscape, understanding your target is key to successful marketing. With our strategic approach, your insurance, wealth management, or payments brand will connect on a profound level with your potential clients. Let us transform data into meaningful personas, revolutionizing the way you market, and positioning your business for lasting success.

Uncover Your Product’s Potential

Value Proposition Canvases

Our expert strategists collaborate closely with your team to meticulously analyze your target audience, their unique pain points, desires, and aspirations. Through intensive market research and in-depth customer insights, we identify untapped opportunities to uniquely position your products to drive relevancy for your target audiences. As a result, your insurance, wealth management, or payments firm will be equipped to seize untapped opportunities, foster enduring client relationships, and position itself as a leader in the financial industry.

Navigating the Landscape

Message Mapping and Journeys Redefined

Meticulously dissect your core values, benefits, and unique differentiators, translating them into a cohesive narrative that resonates with your target audiences. Through Message Mapping, distill complex financial concepts into relatable stories, making your services more accessible and compelling. Then, our experts delve into the intricate paths your clients undertake – from initial discovery to long-term loyalty. By comprehensively analyzing touchpoints and interactions, we optimize each step to create an unforgettable journey.

Transforming Financial Services Marketing

Personalization at Scale

We meticulously document your target audience's journey, personalizing touchpoints across multiple channels to resonate deeply. This approach includes crafting millions of personalized emails per month that engage customers effectively for a leading global payments company. Transforming large-scale marketing into individualized conversations, we ensure every interaction builds lasting relationships and drives measurable value.

Results

40M

Personalized emails sent per month

 
154M

Views on YouTube videos

 
50%

Production time cut in half as a result of automating processes

 

Our Clients Include

 

 

AIG logo
American Express
Moody's
 
 
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Work With An Agency That’s Built Different

MERGE is built different to deliver storytelling through technology. Let’s talk about how a human approach to data-driven marketing can elevate your brand, captivate customers, and change lives.

Our Leadership

Kate Whitenight EVP, Client Service, Finance

Kate Whitenight

Whitney Hogan VP, Client Service Leader

Whitney Hogan

Nicole Turner | MERGE Managing Director, Consumer & Lifestyle

Nicole Turner

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Our Latest Insights

Thought leadership from MERGE's subject matter experts.