Platforms

The Complete Guide to Marketing Automation Acronyms

BY: Michelle Miles | Chief Client Strategy Officer at MERGE

PUBLISHED: 8/4/2015

New to the sales and marketing industry or marketing automation? Ever try to have a conversation with a newbie without using acronyms… or just tell your mom what you did today? Bet you use more acronyms than you think!

 

Here’s a short list:

 

Marketing Automation Acronyms

 

AQL: Automation Qualified Lead

BT: Behavioral Targeting

CPL: Cost per Lead

CPO: Cost per Opportunity

CTA: Call to Action

FT: First-touch attribution

LTV: Lifetime Value

MAL: Marketing Accepted Lead

MAP: Marketing Automation Platform

MT: Multi-touch attribution

MQL
: Marketing Qualified Lead

SAL: Sales Accepted Lead

SGL: Sales Generated Lead

SQL: Sales Qualified Lead

SRL: Sales-Ready Leads

TAL: Teleprospecting Accepted Lead

TGL: Teleprospecting Generated Lead

TQL: Teleprospecting Qualified Lead

General Marketing and Business Acronyms

 

AIDA: Attention/Awareness, Interest, Desire, Action

BANT: budget, authority, need, timeline

BI: Business Intelligence

CRM: Customer Relationship Management

RTD: Real Time Data

SLA: Service-level agreement

WIIFM: What’s in it for me

Digital Marketing Acronyms

 

CPC: Cost Per Click

CTOR: Click to Open Rate

CTR: Click Through Rate

DM: Direct Message

ESP: Email Service Provider

GA: Google Analytics

GAW: Google AdWords

ISP: Internet Service Provider

PPC: Pay per Click

RSS: Really Simple Syndication

SEM: Search Engine Marketing

SEO: Search Engine Optimization

SERP: Search Engine Results Page

SMM: Social Media Marketing

SMO: Social Media Optimization

UX: User Experience

WYSIWYG: What you see is what you get

Techie Acronyms

 

API: Application Programming Interface

CMS: Content Management System

DKIM: Domain Keys Identified Mail

DNS: Domain Name System

SPF: Sender policy framework

Marketo Acronyms

 

MCC: Marketo Certified Consultant

MCE: Marketo Certified Expert

MFM: Marketo Financial Management

RCA: Revenue Cycle Analytics

RCE: Revenue Cycle Explorer

RCM: Revenue Cycle Model

RTP: Real-Time Personalization


Generally Marketo acronyms aren’t a problem, but the icon’s might be! Check out Marketo’s icon glossary.

 

Does your organization need help achieving ROI from Marketo? Learn how the Marketo experts at MERGE can help. Contact us today!